PLEASE NOTE - ALL ONLINE ORDERS ARE FULFILLED OUT OF QUEENSLAND
We post everything within Australia for FREE!!
We use Eparcel through Australia Post for most orders so everything is tracked and you will know exactly where your parcel is every step of the way.
If you need it in a hurry, don't worry. We can also post orders Australia Post EXPRESS POST.
Order received after 1pm Friday and over the weekend will sent out on next business day (excluding Public Holidays)
Thank you for shopping at The Store of Requirement, we hope you are happy with your item. If you wish to return or exchange an item, please follow the return process below and return to us within 30 days of purchase.
Can I return or exchange my purchase?
Where was Purchase Made |
How does the item need to be returned |
Can I get an exchange? |
Can I get a refund? |
Online |
Via Post |
No |
Yes |
In Store |
In store |
Yes |
Yes |
Return Policy
- Returns can be made up to 30 Days from the date the item is delivered
- Items must be returned in original condition and packaging
- Customer is responsible for return postage
Online Return Process:
- Ensure original condition and packaging and within 30 days
- Print return form (DOWNLOAD REFUND FORM)
- Pack item in secure packaging
- Include copy of invoice and refund form
- Post item to return address:
The Store of Requirement
PO Box 919
Samford QLD 4520
Please allow 3 days from the day your return is received for your refund to be processed. Your refund will be processed to the original form of payment only.
Do not complete the return form for damaged or faulty goods – please contact our resolution centre directly here: https://www.thestoreofrequirement.com.au/myacct/warranty
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